We’ve made the T&C for the sales of our courses as straightforward as possible, although a certain amount of ‘legalese’ is inevitable. If you don’t understand any of the provisions, please contact us before ordering a course since they apply to your purchase.

Please read these Terms of Service (“terms”, “terms of service”) carefully before using www cpd.expert (the “service”) which is operated by Yorkshire Therapies and Training Ltd, trading as Yorkshire Hypnotherapy Training (YHT). (“us”, ‘we”, “our”).


Introduction

Before you continue using our website we advise you to read our privacy policy and our cookie policy regarding our personal data use and collection. It will help you better understand our practices.
By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to those currently in place shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our courses are hosted on this website and Payhip.com. Payhip provides us with an online e-commerce platform that allows us to sell and supply our courses and services to you.
Content published on and sold through this website (digital downloads, images, texts, graphics, logos) is the property of Yorkshire Hypnotherapy Training and/or its content creators and is protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Yorkshire Hypnotherapy Training, with copyright authorship for this compilation by Yorkshire Hypnotherapy Training.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

You may pay by Paypal, credit card or any other method indicated on the product pages of this website. If you prefer to pay by bank transfer please contact us to request details.
An order is created and a contract under these provisions is formed when you pay for a course or submit a request for a free course.
You may correct errors in your order by emailing us – debbie@cpd.expert
You may print and store our T&C from this page or we will provide them in pdf format on request.
Our courses are only available in English.
Please see section 3 of this document for details of cancellations and refunds.
You are allowed to use information from the courses with your clients, including reproducing or adapting handouts, proformas and scripts for use in client sessions. You are not allowed to reproduce, share, distribute, duplicate, copy, sell, resell, publish, or exploit any portion of the courses you purchase in any other way, including but not limited to teaching or training other therapists. This does not include material provided within some courses that are intended for that purpose (e.g. class plans in the meditation teacher course).
If you wish to use content from the courses you have purchased in training courses, please request written permission from debbie@cpd.expert.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including payment information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks.

SECTION 3 – REFUNDS AND CANCELLATIONS

Home study courses: you have the right to a full refund if you cancel your order within 14 days of purchase, or before you are in possession of the course materials, whichever comes first. Please email us requesting a refund, you do not have to give a reason. Once you have downloaded a course, you will be deemed to be in possession of it and no refund can be offered.

Live courses: online or in-person attendance. You have the right to a full refund if you cancel more than 14 days before a course is takes place. If you give less notice the following scale applies:
– Over 14 days cancellation notice: full refund of the price you paid,
– 7 to 14 days cancellation notice: 50% refund of the price you paid,
– less than 7 days’ notice: no refund unless in exceptional circumstances, for which a medical certificate or other proof may be requested.

Alternatively, you can name a substitute to take your place.

Free courses: no refunds can be offered for courses that are provided free of charge.

SECTION 4 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information made available on this site is not accurate, complete or current. The material on this site is provided for general information only. It should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 5 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the service.
We will provide the following after-sales service for online courses: email support, feedback, marking and certification as indicated on the website. Some courses have time-limited access to these services, please check the webpage outlining the course you are purchasing. We reserve the right to change or amend these services at any time.

SECTION 6 – PRODUCTS OR SERVICES

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.
We reserve the right to introduce a fee for any course or service previously offered free of charge, at any time and at our discretion.

SECTION 7 – CERTIFICATION AND TIME LIMITS ON COMPLETION

7A. Paid-for courses include email support, assessment and personal feedback, and a certificate of completion. There are no time limits on completion. CPD hours/points can be added to the certificate at your request at no extra charge.

7B. Free courses come with free email support for up to three months from the date you order the course. You must score 80% or more on a course quiz to receive a certificate of completion, which will be emailed to you automatically when you achieve this.
The automated certificate does not include CPD hours or points. If you require this on a free course, a new certificate can be issued manually, but there is an admin fee specified on the course details page.

SECTION 8 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

An order is created and a contract under these provisions is formed when you pay for a course or submit a request for a free course.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities made available per person, per household, per business or per order. These restrictions may include orders placed by the same customer, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made via this website so that we can complete your transactions and contact you as needed.

SECTION 9 – OPTIONAL TOOLS

We may provide you with access to third-party tools or services over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools or services offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which they are provided by the relevant third-party provider(s).

SECTION 10 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

We have made every effort to display as accurately as possible the content and accreditations of the courses that appear on this website but there may be information that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, accreditation, and various other information.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Yorkshire Therapies and Training Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

To the fullest extent permitted by law, our total liability to you for any claims, losses, or damages arising out of or in connection with this contract, whether in contract, tort (including negligence), or otherwise, will be limited to the total amount you have paid for courses within the last three months or £100, whichever is lower. This limitation of liability applies to all claims, including those for personal injury or property damage, except where liability cannot be limited by law (such as in cases of death or personal injury caused by negligence).

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Yorkshire Therapies and Training Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

By visiting this website, you agree that the laws of England, without regard to principles of conflict laws, will govern these terms of service, or any dispute of any sort that might come between Yorkshire Hypnotherapy Training and you, or its business partners and associates.
Any dispute relating in any way to your visit to this website or to products you purchase from us shall be arbitrated by the appropriate English court, and you consent to the exclusive jurisdiction and venue of such courts.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at debbie@cpd.expert. or to our postal address, Keldale House, Beal Lane, Beal, DN14 0SQ

Most recent update – 17.4.25 to clarify adding CPD hours/points to certificates
28.11.24 to clarify that refunds for courses are based on the price paid after any discounts have been applied
17.8.23 to reflect the introduction of automated marking and certification for free courses